Develop back-to-back support contracts and define service level management such as regular project synchronization, risk reviews, escalation of emergencies, and layout of change processes to prevent problems before they occur. (2) Clarify the division of labor between the original factory and partners What should be touched and what should not be touched, and who will lead, who will assist, and who will tell the truth in the link where both parties participate together. In the actual combat of the project, they complement and explain each other to ensure that the entire service context in the entire sales life cycle is clear, orderly and traceable.
Performance evaluation and continuous improvement A healthy and sustainable ecology means that a hundred flowers bloom, and there telemarketing list are all kinds of life and species, all of which can grow in this ecology, and ultimately survive the fittest through a "natural selection" mechanism. Corresponding to the enterprise, "natural selection" means that you have to pass the actual test of the project, get the customer's satisfaction evaluation, and complete the regular evaluation of the enterprise. Performance evaluation is to better verify whether the strength of the partner continues to match the requirements of the enterprise. If there is a deficiency, continuous capacity improvement training can be arranged to ensure that the entire ecosystem is fluid and healthy.
Partner resource pool management From the selection, adoption, and classification of partners, to training, assessment, and certification, to project experience, performance appraisal, and ability improvement, partners go from the access period to the growth period to the final maturity. This is a process of continuous improvement. . Our relationship with our partners is not static, and will be constantly adjusted with the fluctuation of the industrial environment, the development of competition, and the needs of customer projects. To this end, we must continue to work with partners to build a three-dimensional growth support system for partners to build a benign and sustainable cooperative relationship.